# Recovering Tournament Operations After Internet Loss

Editable working resource. Source review: 2026-10-20.
Article: https://smartwrestlertracker.com/articles/wrestling-tournament-internet-outage

## What should an outage recovery incident log record?

Capture enough detail to reconcile uncertain actions without collecting passwords or unnecessary participant information. Restore the connection and verify the competition record as separate tasks. A loading indicator does not prove that an action failed, so the operational lead must resolve the last confirmed state before asking workers to repeat submissions.

| Planning field | Prompt or example to adapt | Your entry |
| --- | --- | --- |
| Recognition | Record time, affected station, device and symptom; identify which other stations still work. | __________ |
| Last confirmed state | Note the relevant bout or action reference and what was actually confirmed before the interruption. | __________ |
| Control instruction | Record who directed a pause or approved contingency and how affected workers acknowledged it. | __________ |
| Restoration check | Test the approved network and application workflow, then investigate actions whose outcomes remain uncertain. | __________ |
| Authorized restart | Record reconciled status, competition lead approval, worker notification and follow-up owner for the incident. | __________ |

## Controlled outage recovery runbook

| Stage | Responsible action | Evidence before proceeding |
| --- | --- | --- |
| Recognize | Worker reports affected mat, device and observed symptom | Specific scope rather than a general rumor |
| Control | Operational lead directs approved pauses and contingencies | Workers know what not to resubmit |
| Restore | Technical lead uses approved network and product steps | Access and required workflow verified |
| Reconcile | Authorized operator compares records and approved notes | Uncertain actions resolved |
| Resume | Competition lead communicates the approved restart | Relevant workers acknowledge the current state |

## Original fictional planning example

During a fictional event, a table worker submits an authorized action and the screen stops responding. The worker cannot tell whether the action reached the service. Following the rehearsed procedure, they stop repeated submissions and report the station, approximate time and observed symptom to the designated lead. The technical team checks scope, while the competition lead handles any required operational decision through the approved process. Nobody changes the result simply to make the screen appear active again.

Once approved access is restored, the authorized operator checks the authoritative record before repeating anything. If the action completed, the worker follows the documented next step. If the state remains unclear, the relevant references are escalated rather than overwritten from memory. Any contemporaneous notes used in review must be part of the event’s accepted procedure and interpreted by the responsible people. A public display returning to normal is not assumed to settle every registration, scoring or financial action affected during the interruption.

The event resumes under the competition lead’s confirmed instruction, with the relevant workers acknowledging the current state. Open cases remain assigned after other operations continue. The post-incident review records what was known, which recovery steps were used and where the plan needs improvement. This example explains why restraint can be an active recovery action. Avoiding uncontrolled retries preserves a clearer record for the authorized review. The runbook’s purpose is to connect specific observations, responsible technical work and verified competition administration, not to guarantee uninterrupted service or authorize unsupported data reconstruction when a connection becomes unreliable.

## Supporting references

- Smart Wrestler: Troubleshooting help: https://smartwrestlertracker.com/docs/troubleshooting
- Smart Wrestler: Live scoring: https://smartwrestlertracker.com/features/live-scoring